Webrooming has finally eclipsed showrooming in popularity, which is welcome news for retailers who depend on brick-and-mortar store sales. While showrooming refers to the phenomenon of customers testing...Read More

We had the privilege of being a part of the Independent Retailer Conference at ASD Market Week last week. For anyone who hasn’t heard, ASD Week is a B2B...Read More

Gen Z customers are very social shoppers, so it’s important to provide them with great customer service, even if they don’t make a purchase right away. There'...Read More

We're thrilled to be joining the Independent Retailer Conference [http://independentretailerconference.com/asd/] this year at the Las Vegas Convention Center July 30 - Aug. 2! The IRC is...Read More

According to a report from Luxury Institute [http://www.marketwired.com/press-release/luxury-client-experience-board-reveals-how-successful-sales-teams-turn-first-time-shoppers-2167913.htm] , only 10...Read More

This is not the new cliche claim of “new retail” or “the future of retail.” This is retail, my friends. It’s happening right now. Usually my lackadaisical swipes through...Read More