At Dor, we’re always building features that make managing your locations easier while giving you your ground truth data. Two recent dashboard updates do exactly that: the ability to add a second primary contact per location and a new store hours feature that helps refine foot traffic insights.
Here’s what’s new and how each update helps your team get more value from Dor.
Add a Second Primary Contact Per Location
You can now assign a second primary contact to each Dor location instead of just one. This ensures the right people stay informed and helps teams respond faster when action is needed.
Why this matters
Retail operations don’t rely on a single person. Store managers, operations leaders, and IT teams often all need visibility into device alerts and updates. With two primary contacts:
- Both contacts receive device notifications and troubleshooting alerts
- No more forwarding emails or worrying about missed messages
- Faster response times when devices need attention
- Better collaboration across teams
Summed up simply by Brett Potoka, Associate Director of Facilities at Savers
“It’s great. I no longer have to forward emails since we both get them.”
Adding a second contact removes communication bottlenecks and keeps everyone aligned.
New Store Hours Feature: Cleaner Foot Traffic Data
We’ve also introduced a store hours feature that helps you better understand your customer foot traffic.
By setting your store’s operating hours in the Dor dashboard, traffic that occurs outside of open hours, such as staff arriving early, cleaning crews, or delivery personnel, can be excluded from customer counts.
Why this matters
Foot traffic data is most valuable when it reflects actual shoppers. The store hours feature helps by:
- Excluding employee and delivery traffic before opening and after closing
- Improving the accuracy of customer foot traffic trends
- Giving clearer insights into peak shopping times
- Supporting better staffing, marketing, and operational decisions
With more accurate customer counts, you can confidently analyze performance and optimize your store operations based on real shopper behavior.
Get Started Today
Both of these features are available now in your Dor dashboard. Whether you’re improving team communication with multiple primary contacts or refining foot traffic insights with store hours, these updates are designed to help your team move faster and make better decisions.
➡️ Log in to your dashboard to get started.
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